OUR VALUES
Our values have both guided and united us since our start in 2007. They are the foundation of our culture, embedded in everything we do and everything we create.
Our workplace is inclusive, and respectful. We encourage and help each other to win together. We see the big picture and collaborate across boundaries, sharing our skills and knowledge is in the best interests of our company to create unbeatable customer value.
We have a strong business mindset. We are curious and creative and take every opportunity to adapt to ever-changing customer needs. Our innovative and flexible approach delivers the best customer offer and experience.
We are the best we can be and bring out the best in everyone and the business. We empower and trust others to take ownership and embrace diverse perspectives. We listen to and learn from our colleagues.
We aim for simplicity and go straight to the point because clarity helps us focus on what matters. We don’t overcomplicate so we can be clear and efficient. Less really is more.
We make careful, sustainable choices by using resources responsibly and doing more with less. We create value for money, making a sustainable lifestyle accessible for everyone.
We are always eager to find a better way forward. We constantly improve by seeking feedback to act, learn and adapt with speed. Everyday improvements, big or small steps, can make a huge difference.
We are open, honest and humble. We reflect on our behaviour and listen to others. We speak up, but once a decision has been made, we commit to it. We are prepared to have our own ideas challenged and happy to let the best idea win.
CAREER OPPORTUNITIES
A job at COS is different for everyone: some colleagues join us while studying at university or college, while for others, their ambition is to pursue a career in retail or fashion. No matter what your motivations are, your time with us should be well spent, and we offer a variety of opportunities to help you fulfil your needs.
If you are looking for progression, we will encourage you to take ownership of your career and help you to achieve your goals. As well as excellent training, annual appraisals and regular feedback – you’ll also have access to our online learning portal with hours’ worth of e-training materials, podcasts and videos.
For managers, we partner with specialist organisations to provide leadership training and seminars that cover a variety of other topics. For some senior roles, we also offer the chance for colleagues to transfer to other cities/countries to complete short-term projects, or in some cases, fill longer-term busines
INCLUSION & DIVERSITY
COS is present in over 30 markets around the world. As a global company, our goal is to reflect the multicultural world of our colleagues and customers.
We know that inclusion and diversity is a complex and layered topic, with ever-changing issues and challenges across the many countries and cultures in which we operate. The culture we want to build on at COS is one where inclusion and diversity are always our priority.
Since our launch in 2007, we have always strived to be a value-driven company. Inclusion and diversity is about who we are and who we want to be. We have a zero-tolerance policy towards discrimination of any kind. We recruit, promote and reward our teams according to their contribution, achievements and commitment to our values.
OUR BENEFITS
As you already know, the prices at H&M are great – but as an employee, they’re even better. All our employees are entitled to receive 25% from all H&M brands including H&M, &Other Stories, and COS.
Our employees work hard; so we are happy to offer benefits that can help them save money, too. Commuter Benefits for parking & transit 401K Retirement Plan* with a generous company match The * indicates benefits available to Part-time staff, too.
H&M Parental Pay* – 8 weeks of paid parental pay to both new mothers and fathers. We offer other parental-related leave and disability options such as pre-partum maternity disability, additional parental leave, adoption assistance, and a healthy pregnancy/healthy babies program. The * indicates benefits available to Part-time staff, too.
H&M provides internal training for every position. We want H&M to be a place where our employees feel valued and are given the chance to develop. This is achieved with both lateral movement and promotion possibilities. We also provide workshops to enhance leadership, communication and role-specific skills.
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule. It includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Transparency in Coverage Rule
Every so often, we need to take time for ourselves. It keeps everyone healthy and motivated. H&M employees can take advantage of a range of paid personal days for vacations, wellness, and even birthdays. Generous Vacation Package * Flexible Wellness Days * Company Paid Holidays, including your Birthday * The * indicates benefits available to Part-time staff, too.
For us to deliver amazing customer service, we need employees who are healthy and happy. Medical, Pharmacy and Vision Coverage* – The H&M medical plans offer our employees options with low co-pays, low employee contributions and low deductibles. We offer options for transgender coverage, bariatric surgery, and increased fertility coverage. Dental Coverage* – Free to the employee! Telehealth is offered by H&M through CIGNA. You can video chat or call a doctor without leaving your house The * indicates benefits available to Part-time staff, too.
Metlife Legal Plan = Group legal plan as a ‘just in case’. Metlife Legal can support a wide range of matters including wills and estate planning, financial matters, traffic offenses. EAP (Employee Assistance Program) Eligibility for benefits may depend upon position, hours worked, and length of service at H&M. Most benefits are available to Full-time staff. The * indicates benefits available to Part-time staff, too.
We believe feedback and work assessments are crucial for our employees’ development and satisfaction. For us, employees’ personal and professional development is an integral part of H&M’s development. Our annual evaluations and salary reviews are just some of our tools to ensure their growth. Together we can continue to build on the company’s success.
MEET OUR TEAM
COS, alongside Arket, Monki, Weekday, Afound, & Other Stories, H&M and H&M Home, is one of eight unique brands that make up the H&M Group. The H&M Group employs over 170,000 people in 74 markets across the globe, and we are the second-largest fashion group in the world.
What truly makes us stand out are our incredible colleagues. Whether they work in store, in one of our regional offices or at our head office in London – they all share an ambition and an anything-is-possible attitude. It’s thanks to them that we have grown.
Meet some of our team to hear about their career story so far...