OUR VALUES
Our values have both guided and united us since our start in 2007. They are the foundation of our culture, embedded in everything we do and everything we create.
Our workplace is inclusive, and respectful. We encourage and help each other to win together. We see the big picture and collaborate across boundaries, sharing our skills and knowledge is in the best interests of our company to create unbeatable customer value.
We have a strong business mindset. We are curious and creative and take every opportunity to adapt to ever-changing customer needs. Our innovative and flexible approach delivers the best customer offer and experience.
We are the best we can be and bring out the best in everyone and the business. We empower and trust others to take ownership and embrace diverse perspectives. We listen to and learn from our colleagues.
We aim for simplicity and go straight to the point because clarity helps us focus on what matters. We don’t overcomplicate so we can be clear and efficient. Less really is more.
We make careful, sustainable choices by using resources responsibly and doing more with less. We create value for money, making a sustainable lifestyle accessible for everyone.
We are always eager to find a better way forward. We constantly improve by seeking feedback to act, learn and adapt with speed. Everyday improvements, big or small steps, can make a huge difference.
We are open, honest and humble. We reflect on our behaviour and listen to others. We speak up, but once a decision has been made, we commit to it. We are prepared to have our own ideas challenged and happy to let the best idea win.
CAREER OPPORTUNITIES
A job at COS is different for everyone: some colleagues join us while studying at university or college, while for others, their ambition is to pursue a career in retail or fashion. No matter what your motivations are, your time with us should be well spent, and we offer a variety of opportunities to help you fulfil your needs.
If you are looking for progression, we will encourage you to take ownership of your career and help you to achieve your goals. As well as excellent training, annual appraisals and regular feedback – you’ll also have access to our online learning portal with hours’ worth of e-training materials, podcasts and videos.
For managers, we partner with specialist organisations to provide leadership training and seminars that cover a variety of other topics. For some senior roles, we also offer the chance for colleagues to transfer to other cities/countries to complete short-term projects, or in some cases, fill longer-term busines
INCLUSION & DIVERSITY
COS is present in over 30 markets around the world. As a global company, our goal is to reflect the multicultural world of our colleagues and customers.
We know that inclusion and diversity is a complex and layered topic, with ever-changing issues and challenges across the many countries and cultures in which we operate. The culture we want to build on at COS is one where inclusion and diversity are always our priority.
Since our launch in 2007, we have always strived to be a value-driven company. Inclusion and diversity is about who we are and who we want to be. We have a zero-tolerance policy towards discrimination of any kind. We recruit, promote and reward our teams according to their contribution, achievements and commitment to our values.
OUR BENEFITS
Shop in Store or Online and get 25% discount on all brands within the H&M Group (H&M, COS, & Other Stories, Monki, Weekday, Arket & H&M Home)
After one full years service, you will be entitled to additional holiday allowance, up to a maximum of 5 days after 5 years of service.
For all colleagues from the day they join us to the day they leave.
We offer discounted gym membership with a Gym provider who have more than 300 locations across the country.
Enhanced leave, over and above the statutory requirement, for colleagues who have worked continuously for 2 years or more.
To celebrate an addition to your family you will receive a Gift Card whilst on leave.
All employees who have been affected by pregnancy loss (including partners & those with a surrogate mother) are entitled to 2 weeks leave on full pay.
To say thank you for your commitment to the business, should you decide to leave at the state retirement age, you will receive a gift from the company.
When employees have worked within H&M group for 5 years, they will receive a share of the foundation, HIP Units, based on working hours and on the company’s financial development.
Auto enrol pension is based on age and earnings. However all colleagues can opt in to the pension if they are not eligible but wish to be part of the company pension.
Annual holiday entitlement.
Partnership with The Retail Trust to offer support and wellbeing to all colleagues
A discount site where you have access to hundreds of discounts available across everyday brands, activities and for special occasions.
We offer a cycle to work scheme to all colleagues.
Colleagues who have worked for the H&M Group for at least one year may be entitled to unpaid Parental Leave.
In the circumstance where an immediate family member passes away we offer limited paid leave.
Colleagues who have worked for a minimum of 26 weeks can apply for flexible working, which is any working pattern adapted to suit your needs.
After 12 months continuous employment you will be entitled to company sick pay subject to compliance with the company notification procedures. This is an enhancement to SSP which is a legal requirement.
After 5 years service you can apply for up to 3 months extended leave as a one off reward for length of service. After 10 years you can apply for up to 1 year.
To recognise and encourage long service we give awards to celebrate 10 years service and then every 5 years following this. Colleagues can choose between holiday, salary or a mix of both.
MEET OUR TEAM
COS, alongside Arket, Monki, Weekday, Afound, & Other Stories, H&M and H&M Home, is one of eight unique brands that make up the H&M Group. The H&M Group employs over 170,000 people in 74 markets across the globe, and we are the second-largest fashion group in the world.
What truly makes us stand out are our incredible colleagues. Whether they work in store, in one of our regional offices or at our head office in London – they all share an ambition and an anything-is-possible attitude. It’s thanks to them that we have grown.
Meet some of our team to hear about their career story so far...
awards & recognition
